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Hospice

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Providing solutions that enable exponential impact.

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Webinar Caring Smarter

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support.

Caring for difficult patients and families while caring for ourselves

Presented by Marcia Levetown, MD, MMM, HMDC, FAAHPM



Recurring feelings of being overwhelmed due to demanding patient and family needs may be rooted in the depersonalization too often associated with clinical practice. This webinar will explore why patients and families may seem “needy”, and how — by delivering individualized care with empathy — we can profoundly benefit not only those seeking our support, but also ourselves. Additional tips on preventing, recognizing, and managing staff burnout will be discussed.

Join us for a webinar presented by renowned hospice physician and educator Marcia Levetown, MD, MMM, HMDC, FAAHPM, as she addresses burnout and explores strategies to combat this problem and better care for ourselves.

You'll learn more about:

  • The characteristics and signs of “difficult” behaviors commonly exhibited by patients and family members
  • Practical strategies and tools for remaining therapeutic, regardless of behaviors that may create adverse feelings within ourselves
  • Mechanisms to prevent and mitigate professional burnout
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Revenue Cycle Management

Recorded Oct 23, 2018

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Dr. Marcia Levetown Headshot

Marcia Levetown, MD, MMM, HMDC®, FAAHPM
CEO, HealthCare Communication Associates

Marcia Levetown, MD, MMM, HMDC®, FAAHPM, was one of the first physicians in the U.S. to be certified in hospice and palliative medicine in 2008. She has been a pioneer in the field since 1994 and has held professorships in internal medicine and pediatrics; served as the Inaugural Chair of the Institute of Palliative Care at the Methodist Hospital in Houston, Texas; served as Regional Medical Director for Vitas; and served as a member of an IOM Committee. She is a highly sought-after speaker, author of two books, several chapters in leading palliative care textbooks, and many articles and national policies on ethics and palliative care topics.

Presenter

Presenter: Jill Dyer, BSN, RN, HCS-D, HCS-O

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.

Presenter

Presenter: Jill Dyer, BSN, RN, HCS-D, HCS-O

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.

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About WellSky®

WellSky is a technology company leading the movement for intelligent, coordinated care. Our next-generation software, analytics, and services power better outcomes and lower costs for stakeholders across the health and community care continuum. In today’s value-based care environment, WellSky helps providers, payers, health systems, and community organizations solve tough challenges, improve collaboration for growth, harness the power of data analytics, and achieve better outcomes by further connecting clinical and social care. WellSky serves more than 20,000 client sites — including the largest hospital systems, blood banks, cell therapy labs, blood centers, home health and hospice franchises, post-acute providers, government agencies, and human services organizations. Informed by more than 40 years of providing software and expertise, WellSky anticipates clients’ needs and innovates relentlessly to ultimately help more people thrive. For more information, visit wellsky.com.


About WellSky

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.