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Tip sheet
This guide highlights common areas where home infusion and specialty pharmacy revenue cycle errors commonly occur and offers five practical steps to fix them.
Vice President, Revenue Cycle Services, WellSky
Diane Poole is Vice President of Revenue Cycle Services for WellSky. Her position includes the management of home health, hospice, infusion and specialty pharmacy, inpatient rehab hospitals, long-term acute care hospitals and skilled nursing facilities. She is a seasoned home care and hospice executive with expertise in accounting, finance, operations, revenue cycle, informatics, and education. She has more than 25 years of experience in post-acute healthcare, having served as a former CFO, COO, Manager of Clinical Informatics, and as a Software Analyst at the senior leadership level. A dedicated advocate for the healthcare industry, she has served on several committees on the state and national level.
Director, Revenue Cycle Services — Infusion, WellSky
Christina Rinaldi is the Director of Revenue Cycle Services for Infusion and Specialty Pharmacy at WellSky. Rinaldi is a registered nurse with a Master in Healthcare Administration and has over 25 years of experience in nursing, healthcare operations, and financial leadership. She is a home health and hospice veteran and was formerly a Vice President of Home Health for one of the nation's top home care providers. Christina has also served on the board of directors for the Home Care Alliance of Massachusetts.
Best practices to optimize financial results
Key metrics for monitoring performance
How to use WellSky CareTend Business Intelligence capabilities to streamline month-end close
WellSky is a technology company leading the movement for intelligent, coordinated care worldwide. Our next-level software, analytics, and services power better outcomes and lower costs for stakeholders across the health and community care continuum. In today’s value-based care environment, WellSky helps providers, payers, health systems, and community organizations solve tough challenges, improve collaboration for growth, harness the power of data analytics, and achieve better outcomes by further connecting clinical and social care.
