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How Caprock Home Health Services used WellSky analytics to revamp culture, improve performance, and catalyze growth

[Case Study] Home Health

Solutions

Providing solutions that enable exponential impact.

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Webinar Caring Smarter

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support.



Discover how Caprock Home Health Services, the largest family-owned home health provider in Texas, used WellSky’s analytics solutions to supercharge clinical insights, revamp staff training and operations, and accelerate their growth strategy.


Increasing workforce challenges and rapidly changing value-based care regulations – on top of pandemic-induced operational difficulties – are prompting many home health organizations to look for ways to improve agency culture and performance.

While striving for positive outcomes and performance improvement, Caprock Home Health Services recognized the need to provide transparency to their staff with enough data and visibility to create a culture of accountability. They looked to the combination of WellSky CareInsights for Home Health and WellSky Value-Based Insights for Home Health, the industry’s most advanced predictive analytics package for optimizing patient care, benchmarking performance, and growing agency census.

After one year using WellSky CareInsights and WellSky Value-Based Insights, Caprock Home Health Services saw a:

  • 23.70% reduction in hospitalizations

  • 17.65% reduction in visit utilization

  • 22.02% increase in patient census


As home health shifts rapidly toward value-based care, agencies need easily accessible data and actionable predictive insights to improve performance and drive growth.

Read this new case study to learn how Caprock Home Health Services achieved these improvements and how you can apply these strategies at your agency.




Agencies using WellSky solutions have reduced staff turnover by 16.7%. You can too!
Visit WellSky.com to find out how.

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Revenue Cycle Management

Recorded Oct 23, 2018

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Sharon Harder

Sharon S. Harder has over three decades of executive management experience in the healthcare industry. She has served in financial and operational leadership roles in a variety of healthcare organizations ranging from a major healthcare professional association to large post-acute healthcare providers. As President of C3 Advisors, LLC, Sharon engages with clients to develop and implement the strategic vision required to improve their profitability and competitive position in the rapidly transforming healthcare market place.

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Jill Dyer, BSN, RN, HCS-D, HCS-O

Jill Dyer, BSN, RN, HCS-D, HCS-O is a senior-level home health executive with progressive management experience in home health. Jill is certified as a home care coding and OASIS specialist and is an accomplished nurse with more than 30 years of experience as a home health administrator, home health director of nursing, and nurse consultant for home health. Jill is the president of JID Consulting and Coding, LLC.

Presenter

Presenter: Jill Dyer, BSN, RN, HCS-D, HCS-O

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.

Presenter

Presenter: Jill Dyer, BSN, RN, HCS-D, HCS-O

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.

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About WellSky®

WellSky is a technology company leading the movement for intelligent, coordinated care. Our next-generation software, analytics, and services power better outcomes and lower costs for stakeholders across the health and community care continuum. In today’s value-based care environment, WellSky helps providers, payers, health systems, and community organizations solve tough challenges, improve collaboration for growth, harness the power of data analytics, and achieve better outcomes by further connecting clinical and social care. WellSky serves more than 20,000 client sites — including the largest hospital systems, blood banks, cell therapy labs, blood centers, home health and hospice franchises, post-acute providers, government agencies, and human services organizations. Informed by more than 40 years of providing software and expertise, WellSky anticipates clients’ needs and innovates relentlessly to ultimately help more people thrive. For more information, visit wellsky.com.

About WellSky

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.