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Webinar Caring Smarter

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support.

Understanding and improving Hospice Star Ratings

Presented by Beth Noyce, RN, BSJMC, HCS-C, BCHH-C, COQS


The Centers for Medicare & Medicaid Services (CMS) began public reporting of Hospice Star Ratings on Care Compare in August 2022. Unfortunately, some agencies were surprised when their ratings didn't reflect positively on their hospice work. Though consumers are familiar with star ratings generally, Hospice Star Ratings work a little differently, grading on a curve.

Join one of the most well-known home health & hospice consultants — Beth Noyce, RN, BSJMC, HCS-C, BCHH-C, COQS — for an important webinar on Hospice Star Ratings and what they mean, as well as how hospice providers can improve their ratings over time.

You'll learn more about:

  • What Hospice Star Ratings currently measure and how that may change in the future
  • Why CMS is assigning star ratings to hospice agencies now
  • How your agency can work to improve low star ratings

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Revenue Cycle Management

Recorded Oct 23, 2018

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Beth Noyce, RN, BSJMC, HCS-C, BCHH-C, COQS
Home health & hospice consultant

Beth Noyce, RN, BSJMC, HCS-C, BCHH-C, COQS, is a home health and hospice consultant, mentor, educator, and regulatory expert. She draws on her 25 years of home health and hospice leadership and patient-care experience to help agencies know when they are at risk. From 2018-2019, Beth served as Executive Director of the Utah Hospice and Palliative Care Organization and the Utah Association for Home Care. She has also served as a Medicare Administrative Contractor medical reviewer, a presenter for NAHC, UHPCO, AHPCO, UAHC, and many more organizations, and creates and presents educational programs for online education companies and state associations. Beth was a hospice and home health associate with The Corridor Group and with Pinnacle Enterprise Risk Consulting Services and has created study guides and questions for industry coding and compliance certification exams and online courses.

Presenter

Presenter: Jill Dyer, BSN, RN, HCS-D, HCS-O

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.

Presenter

Presenter: Jill Dyer, BSN, RN, HCS-D, HCS-O

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.

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About WellSky®

WellSky is a technology company leading the movement for intelligent, coordinated care. Our next-generation software, analytics, and services power better outcomes and lower costs for stakeholders across the health and community care continuum. In today’s value-based care environment, WellSky helps providers, payers, health systems, and community organizations solve tough challenges, improve collaboration for growth, harness the power of data analytics, and achieve better outcomes by further connecting clinical and social care. WellSky serves more than 20,000 client sites — including the largest hospital systems, blood banks, cell therapy labs, blood centers, home health and hospice franchises, post-acute providers, government agencies, and human services organizations. Informed by more than 40 years of providing software and expertise, WellSky anticipates clients’ needs and innovates relentlessly to ultimately help more people thrive. For more information, visit wellsky.com.


About WellSky

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.