Redefining care transitions: Creating reliable, value‑based patient journeys

By Jamie Chang, MD, MBA, FACEP
Chief Medical Officer at WellSky

Care transitions are placing growing strain on patient flow — especially at two critical points:

  • the emergency department handoff
  • the inpatient transition to post‑acute care

As ED boarding, discharge delays, staffing shortages, and value‑based accountability increase, these moments have become some of the most fragile in the patient journey.

Ready to rethink care transitions?

Download the white paper to explore how redefining ED and inpatient discharge transitions can improve flow, reduce delays, and support value‑based performance.

Download the white paper

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What you'll learn

1

Why the ED and inpatient discharge have the greatest impact on throughput and outcomes

2

How fragmented data and inconsistent workflows drive avoidable delays

3

Why transition failures are becoming system‑wide liabilities under value‑based care

4

What it takes to create more predictable transitions without adding burden to frontline teams

About the author

Jamie Chang_WellSky_CMO.png
Jamie Chang, MD, MBA, FACEP

Chief Medical Officer, WellSky

Dr. Chang is a board‑certified emergency medicine physician with deep experience across acute, post‑acute, and value‑based care environments, bringing frontline clinical insight to system‑level challenges.

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About WellSky

WellSky® is one of America’s largest and most innovative healthcare technology companies, leading the movement for intelligent, coordinated care. In today’s value-based care environment, WellSky connects providers, payers, health systems, life sciences companies, and community organizations through AI-powered software, analytics, and services. Our solutions help organizations scale smarter, collaborate more effectively, and unlock data-driven insights. The result is better alignment across all dimensions of clinical and social care — supporting better outcomes and lower costs.

WellSky serves more than 20,000 client sites — including the largest hospital systems, blood banks, cell therapy labs, home health and hospice franchises, post-acute providers, government agencies, and human services organizations. With more than 40 years of industry expertise further amplified by AI, WellSky anticipates clients’ needs and innovates relentlessly to shape the future of coordinated care. For more information, visit wellsky.com.