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Webinar Caring Smarter

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support.

Top 5 home health payment denial reasons and how to avoid them

Presented by Beth Noyce, RN, BSJMC, HCS-C, BCHH-C, COQS

Home health providers know how it feels when the dreaded additional documentation request (ADR) arrives and they must submit their records for review. They may fear the care they already provided — care that was reasonable and medically necessary — may be rejected by medical reviewers, which could lead to financial losses for the agency. It may also force them to choose between accepting the setback or navigating the costly and uncertain appeals process. To alleviate this fear, it’s crucial to know the common denial reasons and documentation techniques that will ensure compliance with Medicare’s home health coverage criteria.

Join one of the most well-known home health & hospice consultants — Beth Noyce, RN, BSJMC, HCS-C, BCHH-C, COQS — for an important webinar aimed at helping home health agencies defend the exceptional care they provide when faced with denials.

During this webinar, you’ll learn:

  • What causes most denials based on medical review
  • Where to find information about home health coverage and documentation requirements
  • How to appropriately document care according to Medicare's regulatory requirement

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Revenue Cycle Management

Recorded Oct 23, 2018

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Beth Noyce, RN, BSJMC, HCS-C, BCHH-C, COQS | Noyce Consulting

Beth Noyce, RN, BSJMC, HCS-C, BCHH-C, COQS, is a home health and hospice consultant, mentor, educator, and regulatory expert. She draws on her 25 years of home health and hospice leadership and patient-care experience to help agencies know when they are at risk. From 2018-2019, Beth served as Executive Director of the Utah Hospice and Palliative Care Organization and the Utah Association for Home Care. She has also served as a Medicare Administrative Contractor medical reviewer, a presenter for NAHC, UHPCO, AHPCO, UAHC, and many more organizations, and creates and presents educational programs for online education companies and state associations. Beth was a hospice and home health associate with The Corridor Group and with Pinnacle Enterprise Risk Consulting Services and has created study guides and questions for industry coding and compliance certification exams and online courses.

Presenter

Presenter: Jill Dyer, BSN, RN, HCS-D, HCS-O

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.

Presenter

Presenter: Jill Dyer, BSN, RN, HCS-D, HCS-O

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.

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About WellSky®

WellSky is a technology company leading the movement for intelligent, coordinated care. Our next-generation software, analytics, and services power better outcomes and lower costs for stakeholders across the health and community care continuum. In today’s value-based care environment, WellSky helps providers, payers, health systems, and community organizations solve tough challenges, improve collaboration for growth, harness the power of data analytics, and achieve better outcomes by further connecting clinical and social care. WellSky serves more than 20,000 client sites — including the largest hospital systems, blood banks, cell therapy labs, blood centers, home health and hospice franchises, post-acute providers, government agencies, and human services organizations. Informed by more than 40 years of providing software and expertise, WellSky anticipates clients’ needs and innovates relentlessly to ultimately help more people thrive. For more information, visit wellsky.com.


About WellSky

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.