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ON-DEMAND WEBINAR
DME providers are feeling the pressure: There is more documentation, more requirements, more steps — yet somehow, the same (or smaller) team is trying to hold it all together. The result? Tiny breakdowns at intake or billing that can quietly snowball into denials, delayed payments, rising A/R, and cash flow headaches. This webinar is all about helping you fix that.
In this session, revenue cycle experts Ronda Buhrmester, VP Client Experience at Prochant, and Joey Graham, CEO at Prochant, will help connect the dots between day-to-day operational complexity and the revenue cycle metrics that keep you up at night (denial rates, DSO, and aging A/R). They’ll also share practical ways to smooth friction, tighten handoffs, and protect your margins without adding headcount.
Vice President of Client Experience, Prochant
Ronda Buhrmester is Vice President of Client Experience at Prochant, where she leads the company’s strategy of building strong, collaborative client partnerships and delivering meaningful, outcomes-focused value. With nearly three decades of experience in the home-based care industry, she has deep expertise in clinical care, operations, and revenue cycle management. Buhrmester began her career as a respiratory therapist and later held leadership roles within a hospital-based home medical equipment provider, gaining firsthand operational insight. Most recently, she served as Senior Director of Payer Relations & Reimbursement at VGM Group, where she spent more than 13 years supporting providers through policy, audit, billing and process improvement initiatives.
Chief Executive Officer, Prochant
Joey Graham is a home care veteran with more than 20 years spent in HME/DME, pharmacy operations and revenue cycle management. His current focus is on boosting client profitability using advanced technology and processes, backed by skilled teams. Prior to Prochant, Graham was a Senior Consultant for Brightree. He holds an MBA from the University of West Florida.
Spot how intake and documentation gaps often show up later as denials and rework.
Build more disciplined, consistent intake workflows that support cleaner claims.
Simplify cross-team handoffs so that the clinical, intake, billing, and finance teams stay aligned.
WellSky is a technology company leading the movement for intelligent, coordinated care worldwide. Our next-level software, analytics, and services power better outcomes and lower costs for stakeholders across the health and community care continuum. In today’s value-based care environment, WellSky helps providers, payers, health systems, and community organizations solve tough challenges, improve collaboration for growth, harness the power of data analytics, and achieve better outcomes by further connecting clinical and social care.
