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People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support.
Navigating cultural differences: Caring deeply for ourselves and others
On a daily basis, agencies must navigate cultural differences with caregivers, clients, patients, and family members. Knowing how to do this effectively can be challenging and sometimes overwhelming.
However, in order for us to deliver better care in a situation that requires navigating cultural differences, we must first identify our own unconscious biases before we can expect them to change. We must be able to move beyond the shame and fear that can arise when we misstep or struggle to understand others’ perspectives so that we can deliver the positive care experience that all individuals deserve—regardless of background.
Join Dr. Carla Cheatham, MA, MDiv, PhD, TRT, as she discusses how to practice looking at situations from others’ perspectives, with the ultimate goal of delivering the best care experience we can.
Watch the webinar to learn how to successfully navigate cultural differences with humility.
Recorded Oct 23, 2018
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Dr. Carla Cheatham is the Principal and Lead Trainer for Carla Cheatham Consulting Group, LLC. She began her career in social services with an MA in Psychology, certification in trauma counseling, PhD in Health & Kinesiology, and M.Div. She is a national keynote speaker, consultant, and coach focusing on emotional competencies for leaders, medical professionals and mental health counselors, health organizations, and family caregivers. Carla is Chair of NHPCOs Ethics Advisory Council, a member of NHPCO’s Trauma-Informed End of Life Care Work Group, former Leader of NHPCO’s Spiritual Caregivers Community, Adjunct Professor at Seminary of the Southwest, and Assistant Professor at University of Maryland for its MS in Palliative Care. She has served in child and family counseling, treatment centers, higher education, faith communities, and an interfaith non-profit organization, and worked for 10 years as a hospice bereavement coordinator and interfaith chaplain.
People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.
People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.
WellSky is a technology company leading the movement for intelligent, coordinated care. Our next-generation software, analytics, and services power better outcomes and lower costs for stakeholders across the health and community care continuum. In today’s value-based care environment, WellSky helps providers, payers, health systems, and community organizations solve tough challenges, improve collaboration for growth, harness the power of data analytics, and achieve better outcomes by further connecting clinical and social care. WellSky serves more than 20,000 client sites — including the largest hospital systems, blood banks, cell therapy labs, blood centers, home health and hospice franchises, post-acute providers, government agencies, and human services organizations. Informed by more than 40 years of providing software and expertise, WellSky anticipates clients’ needs and innovates relentlessly to ultimately help more people thrive. For more information, visit wellsky.com.
People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.
People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.
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