Delivery Manager

Available by integration with CareTend 

The WellSky Delivery Manager solution: Take control of your shipping

Simplify your delivery and shipping processes and avoid costly errors and delays commonly caused by multiple systems and couriers. The WellSky® Delivery Manager solution seamlessly integrates with CareTend to provide optimal carrier selection, access to a vast delivery network, and easy capture of electronic signature, delivery logs, and proof of delivery.

With complete proof of delivery information for every package, you can help avoid costly write-offs and improve your bottom line.

The WellSky® Delivery Manager solution provides:

Web-based delivery and shipping management with a mobile companion app
  • Route optimization and visualization using Google Maps
  • Real-time delivery truck tracking
  • Electronic signature capture and delivery logging
  • Proof of delivery with latitude, longitude, and photo
  • Offline mobile capabilities
  • Fully integrated shipping with FedEx, USPS, UPS, and couriers (via ShipStation®)

Single access point for carrier information

The WellSky Delivery Manager solution has an added integration with ShipStation, allowing you to see multiple carriers on a single screen. This provides visibility into the different service levels offered by those carriers, as well as the standard rates for each of those services. If you have specific contracted rates with a carrier, this integration allows you to enter them into ShipStation so that you see carrier-specific rates instead of the standard rates.


Benefits:

The WellSky Delivery Manager solution has an added integration with ShipStation, allowing you to see multiple carriers on a single screen. This provides visibility into the different service levels offered by those carriers, as well as the standard rates for each of those services. If you have specific contracted rates with a carrier, this integration allows you to enter them into ShipStation so that you see carrier-specific rates instead of the standard rates.


Creation of delivery routes

The solution provides an easier point-and-click method of creating driver routes. Along with that, the new delivery manager module makes it easier to optimize each route as it's being created. The delivery manager also simplifies the process of adding ad-hoc stops to a driver's route and communicating those changes with the driver.



Highlights:

Efficiency gains:

  • Point-and-click route building allows dispatch to group deliveries visually
  • Simplified route optimization with a single click using built-in Google Maps technology
Cost savings:

  • The ability to add ad-hoc stops for a driver eliminates unnecessary trips back to the office, lowering trip mileage. 
  • Progress and delivery tracking for better knowledge of driver progress, allowing for more ad-hoc stops on a route as needed



Proof of delivery capture

The delivery manager will allow for the capture and long-term storage of proof of delivery by either photo or electronic signature.


Highlights:

  • Proof of delivery by geo-stamped photos
  • Proof of delivery capture by electronic signatures
  • Long term storage of proof of delivery records 
  • Proof of delivery is tied to the patient record  
  • Proof of delivery is stored for syncing later when offline 


Driver facing mobile app

The WellSky Delivery Manager solution also has a mobile app that drivers can install on their phones, which gives drivers easy access to information about each stop on their route and allows the home office to easily communicate any new stops to a driver.



Highlights:

  • Acknowledgment and acceptance of new stops without having to return to the office for that information
  • Electronic access to delivery information allows the driver to confirm with patients whether someone will be home, thus preventing missed deliveries


Integration with the Engagement Manager

The WellSky Delivery Manager solution is also integrated with the engagement module. allowing for delivery information to be sent to both patients and their care team.


Highlights:

  • Proof-of-delivery documents can be shared with the patient and/or caregiver
  • Delivery tracking information can be shared with the patient and/or caregiver.

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About WellSky

WellSky is a technology company leading the movement for intelligent, coordinated care worldwide. Our next-level software, analytics, and services power better outcomes and lower costs for stakeholders across the health and community care continuum. In today’s value-based care environment, WellSky helps providers, payers, health systems, and community organizations solve tough challenges, improve collaboration for growth, harness the power of data analytics, and achieve better outcomes by further connecting clinical and social care.