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Tip sheet

Behavioral health

Solutions

Providing solutions that enable exponential impact.

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Webinar Caring Smarter

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support.

Tips to build your organization's reputation and expand your referral network

Being able to speak about your role, your organization, and the impact it has on your community can help you build a positive reputation for your organization and strengthen your referral network. Managing your organization’s reputation is extremely important, as it directly relates to patient care, your job, and the effectiveness and utilization of the resources and referrals you provide.

Download our tip sheet to learn about steps you can take to help strengthen your referral network, like:

  • Developing strategic partnerships
  • Making the referral process easier
  • Encouraging word-of-mouth referrals from patients and staff
Download now
Fill out the form to download the tip sheet

Revenue Cycle Management

Recorded Oct 23, 2018

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Shannon Mong, Psy.D., Health Care Consultant | In-Sight Associates

Shannon Mong, Psy.D. , is passionate about making it easier for healthcare leaders to achieve their goals. A certified facilitator, she engages and aligns leaders and stakeholders to solve complex problems in rapidly evolving environments. As a former direct service provider and program administrator in the public behavioral health system and leader in a multi-state behavioral health agency, Dr. Mong knows the challenge of managing day-to-day work while fostering innovation. Her focus is on guiding system transformation and healthcare optimization initiatives from initial concept to full execution. She has worked with clients and partners to successfully design and implement two of the most challenging systems changes: integrating physical health and substance use treatment into behavioral health and improving outcomes for populations grappling with complex conditions.

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Charity Holmes, MNS, RN-BC, MBA, CNML, Assistant Administrator | University of Washington Medical Center

Charity Holmes, MNS, RN-BC, MBA, CNML is an accomplished behavioral health executive. In her various leadership roles, Charity has developed quality and compliance programs that have led to exceptional patient services to meet the evolving needs of the community. Her leadership has resulted in service line growth, the launch of innovative new programs, and an unparalleled quality of care. Charity’s accomplishments include: the steering, development, and launch of ongoing operations of inpatient and outpatient clinical dependency programs; driving performance improvements among nursing and ancillary teams; and leading successful Joint Commission Surveys. Charity’s research and work has been published in multiple educational journals, including Science Direct and SAGE Journals.

charity.holmes.jpg

Charity Holmes, MNS, RN-BC, MBA, CNML, Assistant Administrator | University of Washington Medical Center

Charity Holmes, MNS, RN-BC, MBA, CNML is an accomplished behavioral health executive. In her various leadership roles, Charity has developed quality and compliance programs that have led to exceptional patient services to meet the evolving needs of the community. Her leadership has resulted in service line growth, the launch of innovative new programs, and an unparalleled quality of care. Charity’s accomplishments include: the steering, development, and launch of ongoing operations of inpatient and outpatient clinical dependency programs; driving performance improvements among nursing and ancillary teams; and leading successful Joint Commission Surveys. Charity’s research and work has been published in multiple educational journals, including Science Direct and SAGE Journals.

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About WellSky

WellSky is a technology company leading the movement for intelligent, coordinated care worldwide. Our next-level software, analytics, and services power better outcomes and lower costs for stakeholders across the health and community care continuum. In today’s value-based care environment, WellSky helps providers, payers, health systems, and community organizations solve tough challenges, improve collaboration for growth, harness the power of data analytics, and achieve better outcomes by further connecting clinical and social care. WellSky serves more than 20,000 client sites around the world — including the largest hospital systems, blood banks, cell therapy labs, blood centers, home health and hospice franchises, post-acute providers, government agencies, and human services organizations. Informed by more than 40 years of providing software and expertise, WellSky anticipates clients’ needs and innovates relentlessly to ultimately help more people thrive. For more information, visit WellSky.com.


About WellSky

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.