Solutions

Providing solutions that enable exponential impact.


Webcast: Business Process Analysis for CBOs

Gain a step-by-step blueprint to increase your agency's impact

Solutions

Providing solutions that enable exponential impact.

Learn more

Webinar Caring Smarter

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support.


Deliver vital services to your community with greater accuracy, consistency, and efficiency 

Your community-based organization (CBO) must operate at peak efficiency to get the most from its limited resources. You also have to adhere to high standards to maintain your funding and standing in the community. Establishing a set of repeatable business processes will help you achieve these dual missions.

This webinar introduce you to a simple, practical approach to business process analysis designed specifically for non-profits and government agencies working in human services.

Objectives:

  • Discover how business process analysis enhances efficiency, funding, and client outcomes
  • Examine the concept of ACE – Accuracy, Consistency, Efficiency
  • Walk through the basic steps of business process analysis
This webinar will also address the human aspect of your work, and how to manage exceptions to your established operating procedures.

Your agency plays a valuable role in the community. To achieve your mission, you must take a critical look at your business processes. Register today to make your agency more efficient -- and effective.

Can't make the live webinar?

Register now to receive a link to the recording and slides


Presenters




Watch now

Revenue Cycle Management

Recorded Oct 23, 2018

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Yonda Snyder

Yonda Snyder was the Director of the Indiana Division of Aging from 2014 until 2018. Yonda is a customer service acolyte who also has ten years of executive level human resource management experience prior to leading the Division of Aging.


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Debbie Pierson

Debbie Pierson served as the Deputy Director of the Indiana Division of Aging from 2014 to 2018. Before joining the Division, Debbie was the Director of Home and Community Based Services with Area 9 Agency on Aging in Richmond, IN.


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Presenter:
Barbara Duffield

Executive Director, Schoolhouse Connection

For more than 20 years, Ms. Duffield has bridged policy and practice in early care, education, housing, and homelessness. She served as the Director of Policy and Programs at the National Association for the Education of Homeless Children and Youth in Washington D.C from 2003-2016, leading national efforts to strengthen federal protections and services for children and youth experiencing homelessness. Barbara was also the Director of Education for the National Coalition for the Homeless from 1994-2003.




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Presenter:
Jennifer Erb-Downward

Senior Research Associate, Poverty Solutions

Ms. Erb-Downward develops new projects and proposals related to family homelessness. She joined Poverty Solutions from the Institute for Children, Poverty and Homelessness in New York. There she was the principal policy analyst for initiatives aimed at bringing awareness to family homelessness and for framing the agency's New York City policy agenda. Jennifer holds a master’s degree in public health from New York University.



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About WellSky

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.



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About WellSky

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.



People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.