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Webcast: Inside Nevada's APS quality assurance program

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Providing solutions that enable exponential impact.

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Webinar Caring Smarter

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support.


See how you can bring continuous quality improvement to your adult protective services program

Recorded Wednesday, March 10

The state of Nevada’s Adult Protective Services (APS) program has received excellent reviews for its Quality Assurance (QA) program. Now you can get an insider’s look at the steps taken, the lessons learned, and the principles they use to turn data into actionable insights.

The state’s program is based on the Voluntary Consensus Guidelines for State APS Systems from the Administration for Community Living (ACL). See how Nevada applied these guidelines to create a core set of principles and common expectations. You will discover the tools they use to:

  • Integrate the program into the workflow
  • Measure results and interpret the findings
  • Share the results with findings and recommendations

You will also gain an overview of technologies that can enhance the way you receive complaints online during the pandemic. Register today.

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Revenue Cycle Management

Recorded Oct 23, 2018

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Robin Tejada

Presenter: Robin Tejada, APS State of Nevada

Ms. Tejada has been with the State of Nevada Aging and Disability Services Division (ADSD) for 16 years. She has been the Adult Protective Services Quality Assurance Manager with the Quality Assurance (QA) unit since June 2017. In her role as the APS Quality Assurance Manager, she identifies areas of program improvement and continues the development of the QA program for APS. Prior to her role in QA, she worked as a Social Work Supervisor for ADSD's Community Based Care unit for 6 years.


Stephanie Schneider

Presenter: Stephanie Schneider, APS State of Nevada

Ms. Schneider has an extensive background in the medical field working as a Certified Nurse Assistant for over 10 years, advocating for patients residing in long-term care facilities, and providing in-home services for patients on hospice. Mrs. Schneider has been with the State of Nevada, Aging and Disability Services Division (ADSD) for 4 years. In her role in APS Quality Assurance, she has assisted in identifying areas of program improvement and continues to collaborate with the development of the QA program for APS.



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Presenter:
Barbara Duffield

Executive Director, Schoolhouse Connection

For more than 20 years, Ms. Duffield has bridged policy and practice in early care, education, housing, and homelessness. She served as the Director of Policy and Programs at the National Association for the Education of Homeless Children and Youth in Washington D.C from 2003-2016, leading national efforts to strengthen federal protections and services for children and youth experiencing homelessness. Barbara was also the Director of Education for the National Coalition for the Homeless from 1994-2003.




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Presenter:
Jennifer Erb-Downward

Senior Research Associate, Poverty Solutions

Ms. Erb-Downward develops new projects and proposals related to family homelessness. She joined Poverty Solutions from the Institute for Children, Poverty and Homelessness in New York. There she was the principal policy analyst for initiatives aimed at bringing awareness to family homelessness and for framing the agency's New York City policy agenda. Jennifer holds a master’s degree in public health from New York University.



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About WellSky

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.



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About WellSky

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.



People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.