Solutions

Providing solutions that enable exponential impact.

WellSky CAHPS Services for Home Health


Solutions

Providing solutions that enable exponential impact.

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Webinar Caring Smarter

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support.

WellSky CAHPS Services for Home Health 

Our partnered approach provides your team with best-practice training, technical support, consultation, and insider reports to guide your patient satisfaction improvement strategies. Access to our comprehensive database of national benchmarks enables your team to easily monitor and analyze CAHPS performance.

HHCAHPS surveys are a critical tool for compliance and gaining insight into your operational effectiveness

Real-time reporting, special client trainings, and consultant assistance from WellSky Services will help ensure your agency has all the tools you need to not just measure, but make improvements in your patient and family satisfaction levels. When you partner with WellSky Services, you can expect more than just fast and accurate HHCAHPS survey delivery and reporting – we can help you improve!

The Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) survey was designed to measure and assess the experiences of people receiving home health care with the following three goals in mind:

  • To produce comparable data on patient satisfaction
  • To create incentives for agencies to improve their quality of care through public reporting of survey results
  • To hold health care providers accountable by informing the public about the providers’ quality of care
Patient Satisfaction
WellSky CAHPS Services for Home Health are approved by CMS for administering surveys in mail and mixed mode. We specialize in home care and hospice services and are the only national benchmarking service that incorporates findings from our research and consulting divisions in helping to guide agencies in best practice strategies for improving patient satisfaction.

When you choose WellSky Services your agency will receive comprehensive HHCAHPS services that include:
  • Dedicated team for your agency with a manager, liaison, and support staff
  • Real-time access to completed surveys
  • On-demand benchmark reports
  • Timely submission of your results to CMS
  • Best Practice trainings and exceptional support
  • Real-time HHCAHPS reporting
Easy, accurate and on time. Our user friendly CAHPS reporting service gives you on demand access to completed surveys. That means no waiting times and immediate feedback, whenever you need it. In addition, our reporting system interfaces with all home healthcare software vendors, providing you with an easy-to-use, no-software-to-install, browser-based solution that can be implemented in your agency in no time.

Exceptional Ease of Use
Clear, uncluttered reports tell you at a glance where you stand, using intuitive graphics to convey statistical analyses in a way that communicates to any audience. Even the most demanding quality improvement professionals will find the in-depth analysis they need to design quality improvement initiatives.

How We Can Help
Our goal is to help you improve. We monitor your results. We provide best practice trainings, technical support, consultation, and insider reports to help you improve, and there is no additional cost for these services.

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Revenue Cycle Management

Recorded Oct 23, 2018

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Sharon Harder

Sharon S. Harder has over three decades of executive management experience in the health care industry. She has served in financial and operational leadership roles in a variety of health care organizations ranging from a major health care professional association to large post-acute health care providers. As President of C3 Advisors, LLC, Sharon engages with clients to develop and implement the strategic vision required to improve their profitability and competitive position in the rapidly transforming health care marketplace.

Presenter

Presenter: Jill Dyer, BSN, RN, HCS-D, HCS-O

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.

Presenter

Presenter: Jill Dyer, BSN, RN, HCS-D, HCS-O

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.

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About WellSky®

WellSky is a technology company leading the movement for intelligent, coordinated care. Our next-generation software, analytics, and services power better outcomes and lower costs for stakeholders across the health and community care continuum. In today’s value-based care environment, WellSky helps providers, payers, health systems, and community organizations solve tough challenges, improve collaboration for growth, harness the power of data analytics, and achieve better outcomes by further connecting clinical and social care. WellSky serves more than 20,000 client sites — including the largest hospital systems, blood banks, cell therapy labs, blood centers, home health and hospice franchises, post-acute providers, government agencies, and human services organizations. Informed by more than 40 years of providing software and expertise, WellSky anticipates clients’ needs and innovates relentlessly to ultimately help more people thrive. For more information, visit wellsky.com.

About WellSky

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.