Resources

The WellSky COVID-19 Resource Center

WellSky is working with top experts to bring you practical strategies and insightful interpretation of CMS and CDC guidance on the COVID-19 pandemic. These resources are not substitutes for the official sources, and providers should continue to track developments on official CMS and CDC pages, including:

» CMS response to Coronavirus and latest program guidance.
» CDC interim infection prevention and control recommendations for patients with suspected or confirmed Coronavirus disease 2019 (COVID-19) in healthcare settings.

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People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support.


Home Health, Hospice, Weekly Briefing
The WellSky COVID-19 Briefing

Every Tuesday, WellSky provides this free digest of COVID-19 news and actionable guidance for care providers. Written by renowned executive management consultant and policy expert, Sharon Harder of C3 Advisors, LLC, the briefing is an informed guide for you and your team.

Long-Term Care, Tip Sheet
[Tip Sheet] Preparing for Flu Season during a pandemic

As the COVID-19 pandemic continues, your team will face new challenges this flu season. To help you prepare, experienced healthcare expert Sherry Thomas of LeaderStat provides timely insights on common symptoms, vaccine recommendations, and ways to keep your community healthy during the 2020-2021 flu season.

Long-Term Care, OnDemand Webinar
Caring for Dementia Patients during a Pandemic

Providing care to residents with dementia during COVID-19 has presented long-term care organizations with new challenges. In this webinar, experienced long-term care expert Scott Heichel provides guidance on the challenges that the PHE creates for caring for residents with dementia, as well as the techniques that should be used while caring for dementia residents.

Home Health, Hospice, OnDemand Webinar
What COVID-19 has taught us: Legal, operational & regulatory perspectives for home health & hospice providers

Join us for a session on the many lessons learned from COVID-19 and what providers need to know now and into the foreseeable future, all through a legal, operational, and regulatory lens.

Home Health, Hospice, Webinar
Finding our way back home: Understanding and addressing concerns of hospice patients and families during a pandemic

In this webinar, pioneering hospice physician Marcia Levetown, MD, MMM, HMDC, FAAHPM, equips hospice providers with valuable communication strategies and tools for interacting with patients and their families during a pandemic.

Home Health, Hospice, Tip Sheet
FAQs from the webinars: YOUR AGENCY vs. COVID-19 & Telehealth and COVID-19: The legal, compliance, and operational angles for home health & hospice

Sharon Harder, Jill Dyer, BSN, RN, HCS-D, HCS-O, and Robert W. Markette provide responses to the most frequently asked questions from their recent webinars on the regulatory changes surrounding telehealth as well as other legal, compliance, and operational issues of COVID-19.

Home Health, Checklist
Home Health Survey Checklist

In this comprehensive checklist, Cindy Campbell, MHA-Healthcare informatics, BSN, RN, COQS, CHHCM, provides direction and insight on preparing for home health surveys amid the public health emergency.

Hospice, Checklist
Hospice Survey Checklist

In this new checklist, Catherine Dehlin, RN, BSN, CHPN, CHCM, COQS, provides direction and insight on preparing for hospice surveys amid the public health emergency.

Human Services, Tip Sheet
Incorporating COVID-19 data elements into your program

WellSky convened a national work group representing State Units on Aging, Area Agencies on Aging, Adult Protective Services, and ADvancing States to develop this set of meaningful data elements that might be utilized to help track and report on the impact of COVID-19.

Human Services, Tip Sheet
Overcoming isolation of seniors living at home

COVID-19-related safety measures have left many seniors in virtual isolation. People experiencing loneliness often show signs of mobility problems, disability, poor self-rated health, cognitive impairment, depression, anxiety, restlessness, and irritability. Discover ways to engage seniors and combat the effects of isolation.

Long-Term Care, Webinar
Combating change: A legal and clinical look at the biggest skilled nursing changes during COVID-19

The COVID-19 pandemic has resulted in vast changes to telehealth rules and new regulations regarding the operation of skilled nursing facilities. In this free webinar, legal experts Jeff Baird, JD, and Kelly Custer, JD, and clinical expert Teresa Remy will update skilled nursing providers on the legal and clinical ramifications of these updates.

White Paper
Leveraging resource management to navigate the COVID-19 pandemic

In this white paper, you will learn why resource management is important in the everyday operations of healthcare organizations. Readers will learn how resource management helps prevent scheduling conflicts, communication errors, and clinician underuse or overuse.

Rehabilitation, Long-term Acute Care, Cell Therapy, Blood Management, Community Services, Behavioral Health, Home Care, Webinar
Safety first: Using effective resource management to bring caregivers back to work

Join scheduling and resource management experts John Marchisin, Luke Henderson, and John Mollica of AArete in this timely, free webinar as they explain how to build a transparent resource management plan that can help organizations go back to work in the safest way possible.

Rehabilitation, Webinar
Back on track: Using telehealth and outcomes data to market and reopen during COVID-19

Join experienced physical therapist, Nikki Rasmussen, PT, Cert. MDT as she guides outpatient rehabilitation providers through telehealth and outcomes marketing strategies that will help facilities reopen amid the COVID-19 pandemic.

Webinar
On the heaviness of halos: care for the professional caregiver during crisis

Join us for a powerful webinar that will help caregivers in all disciplines tend to their own emotional and mental health as they continue to serve others during the COVID-19 pandemic.

Long-term Care, Webinar
Long-term care leadership in the age of COVID-19: Navigating the "new normal"

After weeks of social distancing, communities are beginning to reopen. However, nursing homes remain closed to all non-essential staff and visitors. In this free webinar, Scott Heichel of LeaderStat provides practical guidance for navigating challenges related to community reopenings.

Blog
Why home-based providers are a vital part of the U.S. response to COVID-19

Home-based care providers are ready and able to alleviate health system pressures. In this critical time for our healthcare system, here are four key ways that home-based care providers can support the ongoing COVID-19 response. Learn more in this blog.

Services, Webinar
Coding COVID-19: using new ICD-10 updates in home health scenarios

Coding expert, Lisa Woolery, RN, BSN, BCHH-C, COQS provides practical guidance on how to use the new COVID-19 ICD-10-CM code on home health documentation while keeping regulatory, health information documentation, OASIS, and coding best practices top of mind.

Rehabilitation, Tip Sheet
Fast facts for inpatient rehabilitation providers

In this tip sheet series, Angela Phillips, PT provides easy-to-follow, practical guidance to help inpatient rehabilitation providers make sense of how recent regulation changes have impacted bed utilization, physician requirements, and the Three-Hour Rule.

Long-Term Care, Long-Term Acute Care, Rehabilitiation, Home Care, Tip Sheet
COVID-19 from a legal perspective: An eBook for healthcare leaders

In this eBook, Jeffrey S. Baird, JD and Kelly T. Custer, JD breakdown complicated legislation providing guidance that will help healthcare providers argue that they took reasonable steps to protect employees and patients during the COVID-19 pandemic.

Home Health, Hospice, Tip Sheet
FAQs from the webinar: Infection control for COVID-19: Protecting your patients and yourself

Renowned infection control specialist Mary McGoldrick, MS, RN, CRNI® recently presented a free webinar providing practical guidance on how to prevent and control the transmission of COVID-19 and strengthen your infection prevention and control program. Now, Mary provides extensive responses to the most frequently asked questions during the webinar in this new FAQ document.

Tip Sheet
Coding COVID-19

In this free tip sheet, Lisa Woolery RN, BSN, BCHH-C, COQS, Director of Coding Education and AHIMA Certified ICD-10 Trainer at WellSky provides timely insights on how and when to use U07.1. The information provided in this tip sheet will help to improve improve claims and surveillance data during the COVID-19 pandemic.

Specialty Pharmacy, HME/DME, Tip Sheet
Understanding telehealth and Medicare coverage

In this free tip sheet, Telehealth options and Medicare coverage, Jeff S. Baird, JD, and Kelly T. Custer, JD of Brown & Fortunato, PC provide a brief analysis of how providers can temporarily approve telehealth services in their practices.

Long-Term Care, Webinar
Understanding the stages of a COVID-19 response at your facility

Scott Heichel, of LeaderStat presents an important, timely, and free webinar, Responding to COVID-19: practical strategies for your facility’s current situation, which will provide practical strategies to help SNFs prepare or continue to fight COVID-19 in their facility.

Home Health, Hospice, Webinar
YOUR AGENCY vs. COVID-19: The legal, compliance, and operational issues home health & hospice leaders must understand to win

Join a team of three renowned home health/hospice experts to get up to date on the many rapid changes spanning legal, compliance, and operational issues related to COVID-19.

Rehabilitation, Respiratory, Tip Sheet
Understanding telehealth in rehabilitation during the age of COVID-19

In this free tip sheet, Jeff S. Baird, JD and Kelly T. Custer, JD of Brown & Fortunato, PC provide analysis on how rehabilitation providers can use temporarily approved telehealth services in their facilities or practices.

Human Services, Webinar
COVID-19 & aging services: How CBOs and state agencies can adapt

This webinar will help you craft a long-term strategy to address COVID-19, as well as any future crisis. A panel of four state agency directors cover planning for emergency preparedness, alternate forms of service delivery, new data collection standards, and more.

Home Health, Hospice, Home Infusion, Palliative, Personal Care, Webinar
Infection control for COVID-19: Protecting your patients and yourself

Join renowned infection control specialist Mary McGoldrick, MS, RN, CRNI® for a free webinar that will provide practical guidance on how to prevent and control the transmission of COVID-19 and strengthen your infection prevention and control program.

Long-Term Care, Tip Sheet
Overcoming isolation: Addressing COVID-19 challenges in long-term care facilities

To combat COVID-19 visitation and group activity restrictions, WellSky’s solutions experts have provided practical tips to help facilities keep residents engaged during these unprecedented times.

All Audiences, Video
Basic infection and control procedures

In this free video, Barbara Katz, RN, MSN reviews basic infection prevention and control procedures that are critical in helping to protect you and your colleagues from spreading COVID-19.

Community Services, Tip Sheet
Preparing your CoC and local homelessness system for COVID-19

The spread of the coronavirus is of special concern to shelters and those serving the homeless population. This overview consolidates HUD guidance into an effective action plan for Continuums of Care.

Human Services, Tip Sheet
Eight tips for agencies serving older adults and people with disabilities

The spread of the coronavirus is of special to concern to those serving older adults and people with disabilities. This resource provides eight quick tips to prepare your organization.

Home Health, Home Infusion, Video
Recognizing and instituting emergency procedures

In this free video, Barbara Katz, RN, MSN reviews how to recognize and institute emergency procedures.

Home Health, Hospice, White Paper
Spring compliance alert for home health and hospice

This alert, written by renowned compliance expert and executive consultant Sharon Harder, provides insights on the top compliance issues facing home health and hospice and includes an extensive update on COVID-19.

Home Health, Hospice, Webinar
Telehealth and COVID-19: Where legal, compliance, and operational changes are taking home health and hospice

Join renowned home health/hospice experts Robert Markette, Jr., CHC, HCS-C; Sharon Harder, President of C3 Advisors; and Jill Dyer, BSN, RN, HCS-D, HCS-O for this essential webinar that will help you understand telehealth now.

Home Health, Hospice, Webinar
New evidence for the value of home-based care, informed by 1+ million patient-years

Join us for a special round table webinar sponsored by Home Health Care News featuring former U.S. Senate Majority Leader Tom Daschle, along with WellSky CEO Bill Miller, and Geoff Nudd, CEO of WellSky’s ClearCare business, who will discuss bold views for the future of home-based care in response to COVID-19 and beyond.

Blog
HIMSS20 Digital recap: Top 3 takeaways from ‘Health System Lessons Learned in Tackling COVID-19’ webinar

WellSky attended one of HIMSS’s first digital sessions — Faster, Better Together: Health System Lessons Learned in Tackling COVID-19 — hosted by Dr. Amy Compton-Phillips, Chief Clinical Officer for Providence St. Joseph Health, who has been on ground zero of the COVID-19 pandemic on the West Coast. Learn more in this blog.

Long-Term Care, Tip Sheet
COVID-19 Weekly Update for senior living providers

Every week, WellSky provide this free update of COVID-19 news and actionable guidance for senior living providers. Written by policy expert, Donna Doneski, Director of Policy and Membership at NASL, the update is an informed guide for you and your team.



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Presenter

Ron Lanton III, Esq.

Executive Director & Senior Counsel, Frier Levitt Government Affairs

Robert W. Markette, Jr., CHC, HCS-C has focused his practice on representing home health, hospice, private duty and DME providers in all aspects of their operations. Robert has developed a reputation for understanding the operational, compliance and legal/regulatory issues facing homecare providers. He serves on both the Board of Medical Specialty Coding and Compliance and the Board of the Association for Home Care Compliance. Robert drafted the Second Edition of the Homecare Administrator's Field Guide and the Home Health Patient Rights Policy and Procedure Manual. He has been awarded the HCS-C credential signifying his knowledge and experience in home care compliance and is also certified in health care compliance by the Health Care Compliance Board. Robert is widely recognized for his expertise in this space and is a frequent speaker on home health, hospice and private duty matters across the country. .

Presenter

Presenter: Jill Dyer, BSN, RN, HCS-D, HCS-O

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.

Presenter

Presenter: Jill Dyer, BSN, RN, HCS-D, HCS-O

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.

Presenter

Presenter: Jill Dyer, BSN, RN, HCS-D, HCS-O

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.

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About WellSky

WellSky is a technology company advancing human wellness worldwide. Our software and professional services address the continuum of health and social care — helping businesses, organizations, and communities solve tough challenges, improve collaboration for growth, and achieve better outcomes through predictive insights. People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care. Informed by more than 30 years of providing software and expertise, our purpose is to empower care heroes with technology for good, so that together, we can realize care’s potential and maintain a healthy, flourishing world.


About WellSky

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.

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