Solutions
People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support.
People served by your state's Medicaid, aging, disability, and protective agencies are often at increased risk for abuse, neglect, and exploitation (ANE). While there are no formal standards or federal definitions for the specific critical incidents that states must monitor, your state could face liability if you do not have an effective Critical Incident Management System (CIMS) in place.
This white paper covers the basics of incident management, current regulations, and best practices to:
You'll gain instructive examples of how other states have taken the first steps to create an oversight system covering services related to the Older American Act, state-funded programs, vocational rehabilitation, Veterans, Continuums of Care (CoCs) for homelessness, Centers for Independent Living, Intermediate Care Facilities (ICFs), nursing facilities, and hospitals.
Download this WellSky white paper to help your state protect its consumers with comprehensive critical incident management.
White Paper:
"Critical incident management best practices"
Recorded Oct 23, 2018
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Aging Services Manager for the Maine Department of Health and Human Services, Office of Aging and Disability Services
James oversees Older American Act funded services across Maine and serves as a subject matter expert in a variety of topics, including assistive technology and LGBT cultural humility. His previous role was with the Georgia Department of Human Services Division of Aging Services as an Aging Services Coordinator where he managed OAA funded In-Home Services in Georgia and served as a system administrator for non-Medicaid HCBS services in the WellSky Framework environment. James received his M.A. in Gerontology and B.A. in Sociology from Georgia State University. His is married and has recently moved to Augusta, Maine.
Alicia has worked in the field of homelessness since 2011, with the Los Angeles County Probation Agency, The Salvation Army, and now as the Program Coordinator for the Homeless Management Information System - Coordinated Entry System in Ventura County. Alicia works collaboratively with partners in the community to help end homelessness.
Chris is currently providing oversight & management of the County of Ventura’s Homeless Services Program. He has 30 years of government experience and has been with the Homeless Services Program for 22 years. He began his tenure with Homeless Services in 1997 as a Social Worker, and has since held supervisory and management roles within the program.
Jennifer has worked for the County of Ventura for 12 years, as a Program Analyst for the Human Services Agency, and Program Administrator for the County Executive Office. Now serving the Ventura County Continuum of Care, she manages Emergency Solutions Grant funding, and leads CoC Subcommittees on ending homelessness among Veterans and Youth.
People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.
People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.
People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.
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