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The impact of a meal delivery service on hospital readmission rates

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The significance of hospital-community collaboration in mitigating readmissions with home-delivered meal interventions

Meals on Wheels America began a research project to determine how partnerships between healthcare and community organizations could help reduce hospital readmission rates and improve health outcomes.

Through two local Meals on Wheels Program, Meals on Wheels Of Rockland County, New York and Meals on Wheels of Indian River County of Indian River County, FL, these organizations were able to identify at risk- patients through acute discharge referrals who qualified for their program. Over the course of the 90-day study, Meals on Wheels saw a dramatic decrease in rehospitalizations among the patients on their meal delivery service program.

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Revenue Cycle Management

Recorded Oct 23, 2018

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Beth Noyce, RN, BSJMC, HCS-C, BCHH-C, COQS | Noyce Consulting

Beth Noyce, RN, BSJMC, HCS-C, BCHH-C, COQS, is a home health and hospice consultant, mentor, educator, and regulatory expert. She draws on her 25 years of home health and hospice leadership and patient-care experience to help agencies know when they are at risk. From 2018-2019, Beth served as Executive Director of the Utah Hospice and Palliative Care Organization and the Utah Association for Home Care. She has also served as a Medicare Administrative Contractor medical reviewer, a presenter for NAHC, UHPCO, AHPCO, UAHC, and many more organizations, and creates and presents educational programs for online education companies and state associations. Beth was a hospice and home health associate with The Corridor Group and with Pinnacle Enterprise Risk Consulting Services and has created study guides and questions for industry coding and compliance certification exams and online courses.

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Presenter: Jill Dyer, BSN, RN, HCS-D, HCS-O

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.

Presenter

Presenter: Jill Dyer, BSN, RN, HCS-D, HCS-O

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.

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WellSky is one of America’s largest and most innovative healthcare technology companies leading the movement for intelligent, coordinated care. Our proven software, analytics, and services power better outcomes and lower costs for stakeholders across the health and community care continuum. In today’s value-based care environment, WellSky helps providers, payers, health systems, and community organizations scale processes, improve collaboration for growth, harness the power of data analytics, and achieve better outcomes by further connecting clinical and social care. WellSky serves more than 20,000 client sites — including the largest hospital systems, blood banks, cell therapy labs, home health, and hospice franchises, post-acute providers, government agencies, and human services organizations. Informed by more than 40 years of providing software and expertise, WellSky anticipates clients’ needs and innovates relentlessly to build healthy, thriving communities. For more information, visit wellsky.com.

About WellSky

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.