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Providing solutions that enable exponential impact.

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Recorded Webcast

7 Scheduling Essentials for Busy OP Rehab Departments

7 Scheduling Essentials for Busy OP Rehab Departments

A busy outpatient rehab department may see hundreds of patients a day. With the right methods in place, you can mimimize front desk backups, avoid collection errors and create a consistently excellent patient experience. 

This educational webcast examines seven problems common to large outpatient departments, and the best approaches we've seen to solve those problems. You'll see how top-performing hospitals address:

  • No-shows — ensure you retain patients as they transition from acute care to your outpatient department.
  • Patient satisfaction  improve communication to create a consistently excellent experience. 
  • Compliance  avoid mistakes related to authorizations and co-pays when many payers are involved.

Join Al Fiandaca, WellSky Scheduling Product Manager, as he shares his experience working with some of the nation's most respected rehab departments. Watch now and download the slides by filling out the form!

 

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Recorded Wednesday, May 22, 2019

Revenue Cycle Management

Recorded Oct 23, 2018

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Presenter: Al Fiandaca, Product Manager of WellSky Scheduling

Al is one of the nation’s leading experts in the role of scheduling in patient care. His expertise has led to many proprietary innovations that reduce no-shows, enhance patient adherence, increase revenue at the front desk, improve the patient experience, and increase provider efficiency. 


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Panelist: Julie Dromgoole, COTA/L, MHS, CBIS, CCM

Julie is Director of Operations at Progressive Rehabilitation Associates, with over 10 years of hospital-based leadership experience in inpatient rehabilitation, acute therapies, outpatient neuro, and orthopedics. She serves on the BIAA Professional Council College, is a founding board member of the non-profit foundation, “Getting Back & Giving Back” and a Medical Rehabilitation CARF surveyor.

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Panelist: Tammy Miller, COTA/L, MHS, CBIS, CCM

Tammy is Director of Outpatient Services at On With Life at Ankeny. Now in her 21st year in rehabilitation , has worked in brain injury and neurological disease, geriatrics, pediatrics, home health, post-acute, long term care, outpatient, and mental health. For the past 15 years she has served at On With Life in Ankeny focusing on Brain Injury and Neurological Rehabilitation.

Shawn Hewitt

Moderator: Shawn Hewitt, OTR/L  

Shawn has 20 years of healthcare experience, allowing him to use his clinical background as an Occupational Therapist combined with his Product Management expertise, to understand how to solve challenges in the rehabilitation industry. His experience includes analysis of process and workflow to determine the best integration of care delivery for products in Post-Acute Rehab markets.

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Home Care
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Home Care

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About WellSky

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.

About Us

About WellSky

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.