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READING HOSPITAL CASE STUDY: 

Impacting SDOH through cross-sector collaboration

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Study finds addressing food insecurity reduced healthcare utilization by 30%

When Reading Hospital conducted a gap analysis of Berks County, PA (the area served by the hospital), that analysis showed a food-insecure population that included low-income people, households with children, immigrants, minorities, people with disabilities, and those living in food desert areas. Nearly 69% of respondents stated that in the past 12 months, they often worried that their food would run out before they could buy more. In response, the hospital brought together a consortium of clinical and community-based organizations (CBOs) with a specific aim: to enhance food access for vulnerable populations in Berks County.

This case study details how Reading Hospital was able to mobilize the community to improve food access, as well as the health outcomes that resulted from addressing this key social determinant of health (SDoH). An analysis of a study cohort with resolved food needs showed that:

  • Emergency department visits were reduced 32%
  • Hospital admissions were reduced 32%
  • Re-admissions were reduced 30% 
  • Hospital costs were reduced 31%

The results demonstrate the value of collaborative work between hospitals and CBOs. These stakeholders relied on a closed-loop referral technology platform that equipped healthcare providers to more easily refer a patient experiencing food insecurity to the help they needed. The platform ensured more referrals were fulfilled, enabled greater collaboration among community providers, and delivered more detailed outcomes data that led to better decision making.

Fill out the form to read the complete case study now.

Reading Hospital Case Study

Read the case study now

Fill out the form to download this PDF and learn how you can mobilize your community to enhance health outcomes.

Revenue Cycle Management

Recorded Oct 23, 2018

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Jeffrey S. Baird, JD

Chairman of the Health Care Group at Brown & Fortunato, PC


Jeffrey S. Baird, JD, is Chairman of the Health Care Group at Brown & Fortunato, PC, a law firm based in Amarillo, Texas. He represents pharmacies, infusion companies, HME companies and other health care providers throughout the United States. Mr. Baird is Board Certified in Health Law by the Texas Board of Legal Specialization.

Amy Sudduth Head shot.jpg

Kelly T. Custer, JD

Attorney with the Health Care Group at Brown & Fortunato, PC


Kelly T. Custer, JD, is an attorney with the Health Care Group at Brown & Fortunato, PC, a law firm based in Amarillo, Texas. He represents pharmacies, infusion companies, HME companies and other health care providers throughout the United States.

Presenter

Presenter: Jill Dyer, BSN, RN, HCS-D, HCS-O

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.

Presenter

Presenter: Jill Dyer, BSN, RN, HCS-D, HCS-O

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.

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About WellSky®

Over 60% of our health is impacted by social determinants of health (SDoH) like access to food, jobs, childcare, and housing. WellSky empowers health plans, health systems, and state and local governments to identify social needs and coordinate care through an integrated network of community- and home-based SDoH providers. For more information, visit wellsky.com.

About WellSky

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.