Solutions
Effective case conferences: the key to quality case management
People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support.
Written by home health executive consultant Jill Dyer, BSN, RN, HCS-D, HCS-O of J.I.D. Consulting & Coding
No home health agency wants deficiencies after a survey – especially not condition-level deficiencies. Condition-level deficiencies are serious and indicate that an agency is not in compliance with the Home Health Conditions of Participation (CoPs). The top condition-level deficiency in 2018 was §484.60 Care planning, coordination of services, and quality of care.
Home health leaders and staff know that quality case management reduces hospitalizations, improves quality of care, and keeps your agency in compliance. But what is the best way to improve case management? Experts agree that maintaining focused, well-organized case conferences is the key. Case conferences assist in evaluating progress toward goals and adding new goals to meet patient needs. Improving your approach for case conferences is critical for your agency’s continued success.
Quality case management was the topic of a recent 60-minute webinar presented by home health executive consultant Jill Dyer, BSN, RN, HCS-D, HCS-O of J.I.D. Consulting & Coding — Effective case conferences: the key to quality case management — now available to watch on demand. Now Jill answers some of the most popular questions asked during the webinar in this new FAQ document.
Get answers to these questions and many more:
Download and share this valuable resource with your hospice team!
Recorded Oct 23, 2018
WellSky only wants to send you the information you are interested in. Please fill out the form below to choose the emails you want to receive. We only send emails to subscribers. If you are an existing customer, you will continue to receive certain notifications.
Jill Dyer, BSN, RN, HCS-D, HCS-O is a senior-level home health executive with more than 30 years of progressive management experience. An accomplished nurse, Jill has fulfilled a wide variety of roles that inform her expertise as an industry consultant, including home health administrator, home health director of nursing, and nurse consultant for home health. Jill is also certified as a Home Care Coding and OASIS Specialist. Through her clinical knowledge as a nurse and extensive management experience, Jill brings a comprehensive and well-rounded perspective to her work as a consultant and educator.
People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.
People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.
People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.
WellSky is a technology company advancing human wellness worldwide. Our software and professional services address the continuum of health and social care — helping businesses, organizations, and communities solve tough challenges, improve collaboration for growth, and achieve better outcomes through predictive insights that only WellSky solutions can provide. A portfolio company of TPG Capital, WellSky serves more than 10,000 customer sites around the world — including the largest hospital systems, blood banks and labs, home health and hospice franchises, government agencies, and human services organizations. Informed by more than 30 years of providing software and expertise, WellSky anticipates providers’ needs and innovates relentlessly to help people thrive. Our purpose is to empower care heroes with technology for good, so that together, we can realize care’s potential and maintain a healthy, flourishing world. For more information, visit www.WellSky.com.
People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.
People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.
11300 Switzer Road, Overland Park, KS 66210
(855) WELLSKY
© Copyright 2025 WellSky. All rights reserved.
