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Long-Term Care On-Demand Webinar

Long-term care leadership in the COVID-19 era:
Navigating the "new normal"

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Providing solutions that enable exponential impact.

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Webinar Caring Smarter

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support.


Long-term care leadership in the COVID-19 era:
Navigating the "new normal"

Presented by:
Scott Heichel, RN, RAC-MT, RAC-CTA, DNS-CT, CIC, QCP, and Director of Clinical Reimbursement for LeaderStat


On March 13, 2020, the Centers for Medicare & Medicaid Services (CMS) directed nursing homes to significantly restrict visitors and nonessential personnel and to restrict communal activities inside nursing homes. CMS implemented these measures to protect seniors, a population that is highly vulnerable to complications associated with COVID-19.

In the following weeks, states ramped up social distancing by introducing shelter in place orders. These measures have helped to slow the spread of COVID-19 infections.

Almost two months later, after weeks of social distancing, states, under the direction of their governors, are beginning to reopen. And while the governor can reopen salons, bowling alleys, and other non-essential places of business, only CMS or a federal mandate can lift the restrictions placed on skilled nursing facilities (SNFs). At this time, it is unclear when this will happen or how it will happen. It is unclear if the restrictions will be lifted all at once, or if they will be lifted on a regional or state-by-state basis.

As communities begin to reopen, SNFs will need to prepare for new challenges. This webinar will provide long-term care leaders with practical guidance for navigating these new challenges, including:

  • How to communicate and consult with families on why their loved one's facility is not opening when the rest of the state is
  • How to manage staff as they begin to visit newly opened stores, restaurants, and more



The views, information, and guidance in this resource are provided by the author and do not necessarily reflect those of WellSky. The content provided herein is intended for informational purposes only. The information may be incomplete, and WellSky undertakes no duty to update the information. It is shared with the understanding that WellSky is not rendering medical, legal, financial, accounting, or other professional advice. WellSky disclaims any and all liability to all third parties arising out of or related to this content. WellSky does not make any guarantees or warranties concerning the information contained in this resource. If expert assistance is required, please seek the services of an experienced, competent practitioner in the relevant field. WellSky resources are not substitutes for the official information sources on COVID-19. Providers should continue to track developments on official CMS and CDC pages, including:

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Revenue Cycle Management

Recorded Oct 23, 2018

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Scott Heichel, RN, RAC-MT, RAC-CTA, DNS-CT, CIC, QCP

Director of Clinical Reimbursement for LeaderStat


Scott Heichel, RN, RAC-MT, RAC-CTA, DNS-CT, CIC, QCP, and Director of Clinical Reimbursement for LeaderStat brings more than 25 years of healthcare experience and is recognized for his expertise in the Residential Assessment Instrument (RAI) process and clinical reimbursement. Scott’s consulting work includes performing Medicare and Medicaid reimbursement reviews and educational programs for skilled nursing facilities and multi-facility operators. Scott has experience in and has testified as an expert witness in a large Medicare dispute case. He has also assisted in Corporate Integrity Audits and corporate compliance reviews. Scott is a member of the American Association of Nurse Assessment Coordination (AANAC’s) Expert Advisory Panel, has been recognized as a Master Teacher through AANAC for their RAC-CT MDS certification courses, and sits on the board as the President of the Ohio Association of Nurse Assessment Coordinators (OANAC).


Presenter

Presenter: Jill Dyer, BSN, RN, HCS-D, HCS-O

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.

Presenter

Presenter: Jill Dyer, BSN, RN, HCS-D, HCS-O

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.

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About WellSky

WellSky is a technology company advancing human wellness worldwide. Our software and professional services address the continuum of health and social care — helping businesses, organizations, and communities solve tough challenges, improve collaboration for growth, and achieve better outcomes through predictive insights. People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care. Informed by more than 30 years of providing software and expertise, our purpose is to empower care heroes with technology for good, so that together, we can realize care’s potential and maintain a healthy, flourishing world.


About WellSky

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.