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The “little something extra” that drives performance:
how to use data to improve your programs in a meaningful way

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People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support.

The “little something extra” that drives performance: how to use data to improve your programs in a meaningful way

The Commission of Accreditation of Rehabilitation Facilities (CARF) helps providers improve the quality of their services and demonstrate value. To do this CARF, surveyors review rehabilitation providers’ programs, reviewing data for performance improvement.

In this webinar, Louisiana CARF surveyors Amy Sudduth and Jenna Strecker will provide insight into data collection and analysis processes that drive performance improvement. These experienced surveyors will provide you with best practices to demonstrate how to use data found within your electronic medical record and scheduling system to improve your programs in a meaningful way.

During this session you will learn:

  • Where to find your data
  • How to structure your data for collection
  • The keys to performing a written analysis
  • How to develop action plans that guide the practice of improving processes in your organization

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Revenue Cycle Management

Recorded Oct 23, 2018

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Amy Sudduth Head shot.jpg

Amy Sudduth

Amy Sudduth is the Director of Physical Medicine and Rehabilitation for Willis-Knighton Health System in Shreveport, LA, where her service line includes all inpatient and outpatient rehabilitation services in acute care, comprehensive inpatient rehabilitation, outpatient and skilled nursing. She has 32 years of healthcare experience. Amy also holds a position as a Medical Rehabilitation surveyor for the Commission on Accreditation of Rehabilitation Facilities (CARF), where during the past 12 years, she has participated in surveys across the US and internationally in Norway, Sweden and China. Amy holds a Bachelor of Science in Physical Therapy from the Louisiana State University School of Allied Health Professions.

Jenna.PNG

Jenna Strecker

Jenna Strecker is the Performance Improvement and Safety Coordinator for Physical Medicine and Rehabilitation for Willis-Knighton Health System in Shreveport, LA. She provides services for inpatient and outpatient rehabilitation, acute care, and skilled nursing. She has 35 years of healthcare experience. Jenna also holds a position as a Medical Rehabilitation surveyor for the Commission on Accreditation of Rehabilitation Facilities (CARF) where during the past 6 years she has participated in surveys across the US and Puerto Rico. Jenna holds a Bachelor of Science in Therapeutic Recreation from Michigan State University and an MBA from Centenary College in Shreveport, LA. Jenna holds a Green Belt in Lean Six Sigma from A3.

Amy Sudduth Head shot.jpg

Amy Sudduth
Director of Physical Medicine and Rehabilitation, Willis-Knighton Health System

Amy Sudduth is the Director of Physical Medicine and Rehabilitation for Willis-Knighton Health System in Shreveport, LA, where her service line includes all inpatient and outpatient rehabilitation services in acute care, comprehensive inpatient rehabilitation, outpatient and skilled nursing. She has 32 years of healthcare experience. Amy also holds a position as a Medical Rehabilitation surveyor for the Commission on Accreditation of Rehabilitation Facilities (CARF), where during the past 12 years, she has participated in surveys across the US and internationally in Norway, Sweden and China. Amy holds a Bachelor of Science in Physical Therapy from the Louisiana State University School of Allied Health Professions.

AswensonKno2.jpg

Jenna Strecker
Performance Improvement and Safety Coordinator for Physical Medicine and Rehabilitation,
Willis-Knighton Health System

Jenna Strecker is the Performance Improvement and Safety Coordinator for Physical Medicine and Rehabilitation for Willis-Knighton Health System in Shreveport, LA. She provides services for inpatient and outpatient rehabilitation, acute care, and skilled nursing. She has 35 years of healthcare experience. Jenna also holds a position as a Medical Rehabilitation surveyor for the Commission on Accreditation of Rehabilitation Facilities (CARF) where during the past 6 years she has participated in surveys across the US and Puerto Rico. Jenna holds a Bachelor of Science in Therapeutic Recreation from Michigan State University and an MBA from Centenary College in Shreveport, LA. Jenna holds a Green Belt in Lean Six Sigma from A3.

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About WellSky

WellSky is a technology company advancing human wellness worldwide. Our software and professional services address the continuum of health and social care — helping businesses, organizations, and communities solve tough challenges, improve collaboration for growth, and achieve better outcomes through predictive insights that only WellSky solutions can provide. A portfolio company of TPG Capital, WellSky serves more than 10,000 client sites around the world — including the largest hospital systems, blood banks and labs, home health and hospice franchises, government agencies, and human services organizations. Our purpose is to empower care heroes with technology for good, so that together, we can realize care’s potential and maintain a healthy, flourishing world. For more information, visit WellSky.com.

About WellSky

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.