Solutions
Hospital outpatient therapy: A patient-centric
way to grow revenue - FAQs from the webinar
People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support.
New value-based payment models change the way providers deliver therapy to those in need. Outpatient physical therapy programs can be the service that meets the needs of some patients whose therapy needs are not covered under new value-based payment models. However, these programs are often overlooked by health systems.
Recently, rehabilitation expert John Britt, RN, MA, presented a valuable webinar, Hospital outpatient therapy: a patient-centric way to grow revenue. This webinar is now available on-demand. Now, John provides extensive responses to the most frequently asked questions during the webinar in this new document.
Get answers to these questions and more:
Recorded Oct 23, 2018
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John is a Senior Manager with Blue & Co., LLC. He has delivered critical consulting support to leadership and management teams across the country. He has a passion for helping his clients achieve optimal, sustainable results in the areas of revenue cycle, operational efficiency, and organizational alignment. Certified in healthcare’s Lean methodologies, John’s depth of consulting experience includes both small hospitals and large-scale healthcare systems.
John has a background in managing hospital-based rehab services and was the COO of a therapy firm that provided therapy services to multiple hospitals and physician offices. This experience has propelled John to guide over 500 hospitals to improved patient access and satisfaction, and to improved financial outcomes in their therapy services.
Mr. Britt is a member of the Healthcare Financial Management Association and is a frequent contributor to hfm and other HFMA publications. He has co-authored Who Killed Change? with Ken Blanchard, and Who Kidnapped Excellence? with Harry Paul.
Al Fiandaca has been WellSky Scheduling's solution manager for over 9 years. He is one of the leading experts in the role of patient scheduling. His expertise has led to many proprietary innovations that have helped clients reduce no-shows, enhance patient adherence to the prescribed plan of care, increase revenue, improve the patient experience, and increase provider efficiency.
Jennifer VanWinkle has over 19 years of healthcare experience, including managing 14 rehabilitation facilities across Missouri, Illinois, and Arkansas. As a senior solutions analyst, Jennifer leverages her clinical and IT Management experience to effectively assist organizations, clinicians, and patients. Jennifer is responsible for analyzing business needs and translating those needs into solution requirements and designs. She also plays a critical role in facilitating focus group interactions.
WellSky is a technology company advancing human wellness worldwide. Our software and professional services address the continuum of health and social care — helping businesses, organizations, and communities solve tough challenges, improve collaboration for growth, and achieve better outcomes through predictive insights. People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care. Informed by more than 30 years of providing software and expertise, our purpose is to empower care heroes with technology for good, so that together, we can realize care’s potential and maintain a healthy, flourishing world.
People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.
People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.
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