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Outpatient rehabilitation tip sheet

Evaluating your outpatient rehabilitation organization: A comprehensive worksheet for growth

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Evaluating your outpatient rehabilitation organization: A comprehensive worksheet for growth


Outpatient rehabilitation is a critical part of a patient’s journey. These complex organizations assist in recovery by addressing pain, scar tissue, strength, range of motion, and more. While outpatient rehabilitation plays a crucial role in improving patient outcomes, health systems often overlook these programs. Because of this, outpatient rehabilitation leaders must continually evaluate their operations.

During this evaluation process, leaders must determine how their organization can provide the most value to both the health system and their patients. To do this, leaders must review everything from the population they serve to the technology they use.

Designed by outpatient rehabilitation expert John Britt, this comprehensive worksheet assists outpatient rehabilitation leaders in the evaluation process and helps them identify areas for growth. Use this tip sheet to begin reviewing your organization’s:
  • Case-mix
  • Marketing strategy
  • Operations Billing processes
  • Technology
Fill out the form to
to download the tip sheet

Revenue Cycle Management

Recorded Oct 23, 2018

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John Britt, R.N., MA | Senior Manager, Blue & Co.

John Britt, R.N., MA is a Senior Manager with Blue & Co., LLC. John has delivered critical consulting support to leadership and management teams across the country. He has a passion for helping his clients achieve optimal, sustainable results in the areas of revenue cycle, operational efficiency, and organizational alignment.

John has a background in managing hospital-based rehabilitation services and was the COO of a therapy firm that provided services to multiple hospitals and physicians' offices. This experience has propelled John to guide over 500 hospitals to improve patient access, patient satisfaction, and financial outcomes.   

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Al Fiandaca

Al Fiandaca has been WellSky Scheduling's solution manager for over 9 years. He is one of the leading experts in the role of patient scheduling. His expertise has led to many proprietary innovations that have helped clients reduce no-shows, enhance patient adherence to the prescribed plan of care, increase revenue, improve the patient experience, and increase provider efficiency.

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Jennifer VanWinkle

Jennifer VanWinkle has over 19 years of healthcare experience, including managing 14 rehabilitation facilities across Missouri, Illinois, and Arkansas. As a senior solutions analyst, Jennifer leverages her clinical and IT Management experience to effectively assist organizations, clinicians, and patients. Jennifer is responsible for analyzing business needs and translating those needs into solution requirements and designs. She also plays a critical role in facilitating focus group interactions.

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About WellSky

WellSky is a technology company leading the movement for intelligent, coordinated care worldwide. Our next-level software, analytics, and services power better outcomes and lower costs for stakeholders across the health and community care continuum. In today’s value-based care environment, WellSky helps providers, payers, health systems, and community organizations solve tough challenges, improve collaboration for growth, harness the power of data analytics, and achieve better outcomes by further connecting clinical and social care. WellSky serves more than 20,000 client sites around the world — including the largest hospital systems, blood banks, cell therapy labs, blood centers, home health and hospice franchises, post-acute providers, government agencies, and human services organizations. Informed by more than 40 years of providing software and expertise, WellSky anticipates clients’ needs and innovates relentlessly to ultimately help more people thrive. For more information, visit WellSky.com.


About WellSky

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.