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Home Health COVID-19 Survey Checklist

Tip sheet

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People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support.

Preparing for survey in the COVID-19 era: A comprehensive checklist for home health providers

Developed by Cindy Campbell, MHA-Healthcare informatics, BSN, RN, COQS, CHHCM

Home health surveys evaluate an agency’s compliance with the Conditions of Participation (CoPs) by having surveyors conduct interviews, home visits, record reviews, and observations. To be successful, home health agencies must have a culture of compliance.

Due to the COVID-19 public health emergency, several regulatory requirements have been paused or modified through CMS 1135 waivers, while some – like infection control and emergency preparedness regulations – have been intensified. As a result, standard surveys are likely to look different when they return. Home health providers must start preparing for the end of focused surveys and the return of normal survey processes.

To help you get started, Cindy Campbell, MHA-Healthcare informatics, BSN, RN, COQS, CHHCM, draws on her extensive experience to provide direction and insight on preparing for home health surveys amid the public health emergency.

Download the checklist to evaluate your preparation in:

  • Educating staff on policy and procedure changes specific to both your agency and CoPs
  • Clinical compliance related to 1135 waivers
  • Documentation processes for emergency preparedness


Download and share this valuable resource with your team!

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Fill out the form to download the tip sheet

Revenue Cycle Management

Recorded Oct 23, 2018

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Cindy Campbell, MHA-Healthcare informatics, BSN, RN, COQS, CHHCM
Director of Operational Consulting, WellSky

Cindy Campbell is a nationally recognized home health leader and management consultant. She supports home health providers across the country, guiding them toward best practice structure, clinical modeling, and revenue cycle process efficiencies. She is a passionate advocate for shifting advanced levels of care to the home – the least restrictive setting, with the lowest cost, that yields the greatest patient satisfaction. Cindy’s focus is grounded in patient experience and outcomes, with an emphasis on integrating and leveraging innovative technology into advancing clinical models to better manage patients where they live.

Presenter

Presenter: Jill Dyer, BSN, RN, HCS-D, HCS-O

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.

Presenter

Presenter: Jill Dyer, BSN, RN, HCS-D, HCS-O

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.

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About WellSky

WellSky is a technology company advancing human wellness worldwide. Our software and professional services address the continuum of health and social care — helping businesses, organizations, and communities solve tough challenges, improve collaboration for growth, and achieve better outcomes through predictive insights that only WellSky solutions can provide. A portfolio company of TPG Capital, WellSky serves more than 10,000 client sites around the world — including the largest hospital systems, blood banks and labs, home health and hospice franchises, government agencies, and human services organizations. Our purpose is to empower care heroes with technology for good, so that together, we can realize care’s potential and maintain a healthy, flourishing world. For more information, visit WellSky.com.

About WellSky

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.