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Tip sheet
People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support.
Preparing for survey in the COVID-19 era: A comprehensive checklist for hospice providers
Standard hospice surveys take place once every three years and evaluate the agency’s performance, including its effect on patients. Surveyors focus on each of the hospice Conditions of Participation (CoPs) through interviews, home visits, record reviews, and observations.
The COVID-19 public health emergency has resulted in several regulatory requirements being paused or modified through 1135 waivers, while others, like infection control and emergency preparedness, have been intensified. As a result, standard surveys are likely to look different when they return. Our new survey preparation checklist will help you get ready.
In this checklist, Catherine Dehlin, RN, BSN, CHPN, CHCM, COQS, draws on her extensive experience to provide direction and insight on preparing for home health surveys amid the public health emergency.
Download the checklist to guide your preparation in:
Download this tip sheet to gain insights that will help you prepare for the return of surveys.
Recorded Oct 23, 2018
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Catherine Dehlin, RN, BSN, CHPN, CHCM is the Director of Hospice and Palliative Services for WellSky. She is a senior leader in post-acute care having run home health and hospice agencies, including founding, growing, optimizing and ultimately selling a large hospice organization in Louisiana. In her role at WellSky, Catherine serves providers across the country, focusing on educational development, optimizing organizational design, operational efficiency, advanced clinical modeling and quality improvement programs, and assisting organizations in achieving best practice clinical and financial performance. As a hospice and palliative care certified nurse and certified hospice case manager, Catherine reaches into the hospice philosophy by integrating a strong set of patientcentered core values and smart, sustainable business models.
People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.
People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.
WellSky is a technology company advancing human wellness worldwide. Our software and professional services address the continuum of health and social care — helping businesses, organizations, and communities solve tough challenges, improve collaboration for growth, and achieve better outcomes through predictive insights that only WellSky solutions can provide. A portfolio company of TPG Capital, WellSky serves more than 10,000 client sites around the world — including the largest hospital systems, blood banks and labs, home health and hospice franchises, government agencies, and human services organizations. Our purpose is to empower care heroes with technology for good, so that together, we can realize care’s potential and maintain a healthy, flourishing world. For more information, visit WellSky.com.
People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.
People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.
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