Solutions
People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support.
Strengthening incident management of waiver programs is a top priority for Centers for Medicare and Medicaid Services (CMS). As the economy puts greater strains on human services programs, the potential for abuse, neglect, and exploitation of consumers rises as well. ARPA offers a one-time opportunity to build a comprehensive system that can serve your state for years to come.
This white paper takes you step by step through the process of designing an incident management system that improves oversight and visibility:
The paper also describes how one state adopted this approach to achieve comprehensive oversight by linking several state programs and healthcare providers to a single incident management system. Fill out the form to download this white paper that can help you reduce your risk of liability and protect your most vulnerable citizens.
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Recorded Oct 23, 2018
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Aging Services Manager for the Maine Department of Health and Human Services, Office of Aging and Disability Services
James oversees Older American Act funded services across Maine and serves as a subject matter expert in a variety of topics, including assistive technology and LGBT cultural humility. His previous role was with the Georgia Department of Human Services Division of Aging Services as an Aging Services Coordinator where he managed OAA funded In-Home Services in Georgia and served as a system administrator for non-Medicaid HCBS services in the WellSky Framework environment. James received his M.A. in Gerontology and B.A. in Sociology from Georgia State University. His is married and has recently moved to Augusta, Maine.
Alicia has worked in the field of homelessness since 2011, with the Los Angeles County Probation Agency, The Salvation Army, and now as the Program Coordinator for the Homeless Management Information System - Coordinated Entry System in Ventura County. Alicia works collaboratively with partners in the community to help end homelessness.
Chris is currently providing oversight & management of the County of Ventura’s Homeless Services Program. He has 30 years of government experience and has been with the Homeless Services Program for 22 years. He began his tenure with Homeless Services in 1997 as a Social Worker, and has since held supervisory and management roles within the program.
Jennifer has worked for the County of Ventura for 12 years, as a Program Analyst for the Human Services Agency, and Program Administrator for the County Executive Office. Now serving the Ventura County Continuum of Care, she manages Emergency Solutions Grant funding, and leads CoC Subcommittees on ending homelessness among Veterans and Youth.
People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.
People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.
People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.
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