Solutions
Navigating the current behavioral health crisis
People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support.
Presented by Dr. Shannon Mong, PsyD and Laura Collins, MSW, LICSW
2020 has seen several unprecedented events. The COVID-19 pandemic, the struggling economy, and heightened concern over systemic inequalities have impacted our teammates, our organizations, and those we care for. As these events continue, our feelings of despair continue to grow, impacting the way we provide care to those in need. Now, more than ever, you need insight and guidance you can trust.
Watch this free seminar covering the top issues behavioral health leaders need to understand to succeed in today’s environment. In this session, behavioral health experts, Laura Collins, MSW, LICSW, and Shannon Mong, PsyD, will discuss sustaining clinical quality in your inpatient behavioral health organizations during this unprecedented, protracted crisis that both staff and patients are navigating. During this complicated and confusing time, they will share simple practices to boost resilience.
Watch the recording to learn
Don’t miss this opportunity to learn from the two of the nation’s leading behavioral health experts. Seats are limited, so secure your spot today!
The views, information, and guidance in this seminar are provided by the presenter and do not necessarily reflect those of WellSky. The content provided herein is intended for informational purposes only. The information may be incomplete, and WellSky undertakes no duty to update the information. It is shared with the understanding that WellSky is not rendering medical, legal, financial, accounting, or other professional advice. WellSky disclaims any and all liability to all third parties arising out of or related to this content. WellSky does not make any guarantees or warranties concerning the information contained in this resource. If expert assistance is required, please seek the services of an experienced, competent practitioner in the relevant field. WellSky resources are not substitutes for the official information sources on COVID-19. Providers should continue to track developments on official CMS and CDC pages, including:
Recorded Oct 23, 2018
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Director of Clinical Reimbursement for LeaderStat
Scott Heichel, RN, RAC-MT, RAC-CTA, DNS-CT, CIC, QCP, and Director of Clinical Reimbursement for LeaderStat brings more than 25 years of healthcare experience and is recognized for his expertise in the Residential Assessment Instrument (RAI) process and clinical reimbursement. Scott’s consulting work includes performing Medicare and Medicaid reimbursement reviews and educational programs for skilled nursing facilities and multi-facility operators. Scott has experience in and has testified as an expert witness in a large Medicare dispute case. He has also assisted in Corporate Integrity Audits and corporate compliance reviews. Scott is a member of the American Association of Nurse Assessment Coordination (AANAC’s) Expert Advisory Panel, has been recognized as a Master Teacher through AANAC for their RAC-CT MDS certification courses, and sits on the board as the President of the Ohio Association of Nurse Assessment Coordinators (OANAC).
Shannon Mong, PsyD is passionate about making it easier for healthcare leaders to achieve their goals. A certified facilitator, she engages and aligns leaders and stakeholders to solve complex problems in rapidly evolving environments. As a former direct service provider and program administrator in the public behavioral health system and leader in a multi-state behavioral health agency, Dr. Mong knows the challenge of managing day-to-day work while fostering innovation. Her focus is on guiding system transformation and healthcare optimization initiatives from initial concept to full execution.
Shannon has helped organizations and partners dramatically improve population health outcomes while saving millions of dollars by reducing costly and preventable utilization. As a Principal at HMA, her focus is on supporting healthcare systems transform and optimize their healthcare initiatives from initial concept to full execution. She helps organizations detect and develop opportunities that enhance the experience of provider and patient, improve population outcomes, and reduce cost. She has worked with clients and partners to successfully design and implement two of the most challenging systems changes: integrating physical health and substance use treatment into behavioral health and improving outcomes for populations grappling with complex conditions.
Laura Collins is a behavioral health professional with strong experience in hospital and clinical patient care, hospital administration, and behavioral health integration. She has worked extensively in psychiatric hospital programming and operations, project implementation, and regulatory preparation, specific to psychiatry.
Ms. Collins is a seasoned coach and mentor helping inpatient hospital leaders improve their systems of care at all levels, including helping clinics transition into Health Homes work. Before joining HMA, Ms. Collins worked for 20 years with Harborview Medical Center in Seattle, most recently as a behavioral health administrator. On the inpatient-side, she provided oversight of all civil commitment processes, regulatory preparation, psychiatric program development, and training. She regularly provided presentations to staff and community stakeholders on these topics.
While serving in leadership roles, she has developed and implemented programs to examine systems-level involvement in managing behavioral health trends in the state of Washington. Ms. Collins previously served as interim chief operating officer for Del Amo Hospital, a freestanding psychiatric hospital in Torrance, California. She provided oversight to daily inpatient and outpatient hospital operations and managed and developed departments with a quality improvement eye for trauma-informed, patient-centered, and evidence-based practice.
Accreditation Statement
In support of improving patient care, this activity has been planned and implemented by Amedco LLC and WellSky. Amedco LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
The following state boards accept courses offering ASWB ACE credit for Social Workers: AK, AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NC, ND, NE, NH, NM, NV, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WI, WV, WY
* WV accepts ASWB ACE unless activity is in live in West Virginia then an application is required.
The following state boards accept courses offering ASWB ACE credit for Counselors: AK, AR, AZ, CA, CO, CT, DC, FL, GA, IA, ID, IL, IN, KS, MA, MD, ME, MO, ND, NE, NM, NH, NV, OK, PA, TN, TX, UT, VA, WI, WY
AL / Counselors: Activities not providing NBCC approval may be approved by the Board for individual licensees upon receipt of acceptable documentation prior to the activity. Please send course details to your licensing board for approval BEFORE the event. No approvals afterward by the board. The following state boards accept courses offering ASWB ACE credit for MFTs: AK, AR, AZ, CA, CO, FL, IA, ID, IN, KS, MD, ME, MO, NC, NE, NH, NM, NV, OK, PA, RI, TN, TX, UT, VA, WI, WY
MA / MFTs: Participants can self-submit courses not approved by the MAMFT board for review.
The following state boards accept courses offering ASWB ACE credit for Addictions Professionals: AK, CA, CO, CT, GA, IA, IN, KS, LA, MO, MT, ND, NM, NV, OK, OR, SC, WA, WI, WV, WY
Accreditation Statement
In support of improving patient care, this activity has been planned and implemented by Amedco LLC and WellSky. Amedco LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Social Workers
As a Jointly Accredited Organization, Amedco is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Amedco maintains responsibility for this course. Social workers completing this course receive 1.50 GENERAL continuing education credits.
The following state boards accept courses offering ASWB ACE credit for Social Workers: AK, AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NC, ND, NE, NH, NM, NV, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WI, WV, WY
* WV accepts ASWB ACE unless activity is in live in West Virginia then an application is required.
The following state boards accept courses offering ASWB ACE credit for Counselors: AK, AR, AZ, CA, CO, CT, DC, FL, GA, IA, ID, IL, IN, KS, MA, MD, ME, MO, ND, NE, NM, NH, NV, OK, PA, TN, TX, UT, VA, WI, WY
AL / Counselors: Activities not providing NBCC approval may be approved by the Board for individual licensees upon receipt of acceptable documentation prior to the activity. Please send course details to your licensing board for approval BEFORE the event. No approvals afterward by the board.
The following state boards accept courses offering ASWB ACE credit for MFTs: AK, AR, AZ, CA, CO, FL, IA, ID, IN, KS, MD, ME, MO, NC, NE, NH, NM, NV, OK, PA, RI, TN, TX, UT, VA, WI, WY
MA / MFTs: Participants can self-submit courses not approved by the MAMFT board for review.
The following state boards accept courses offering ASWB ACE credit for Addictions Professionals: AK, CA, CO, CT, GA, IA, IN, KS, LA, MO, MT, ND, NM, NV, OK, OR, SC, WA, WI, WV, WY
WellSky is a technology company advancing human wellness worldwide. Our software and professional services address the continuum of health and social care — helping businesses, organizations, and communities solve tough challenges, improve collaboration for growth, and achieve better outcomes through predictive insights. People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care. Informed by more than 30 years of providing software and expertise, our purpose is to empower care heroes with technology for good, so that together, we can realize care’s potential and maintain a healthy, flourishing world.
People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.
People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.
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