Critical Criteria for Aging Program Software

For state agency leadership, selecting an aging program system is a long-term governance decision that affects statewide service access, oversight, audit readiness, and total cost of ownership. This document summarizes critical criteria to use in procurements, demonstrations, and contract negotiations to validate that a solution can support policy change, protect sensitive information, integrate across partners, and sustain operations over time without costly workarounds or vendor lock-in.

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About WellSky

WellSky® is one of America’s largest and most innovative healthcare technology companies, leading the movement for intelligent, coordinated care. In today’s value-based care environment, WellSky connects providers, payers, health systems, life sciences companies, and community organizations through AI-powered software, analytics, and services. Our solutions help organizations scale smarter, collaborate more effectively, and unlock data-driven insights. The result is better alignment across all dimensions of clinical and social care — supporting better outcomes and lower costs.

WellSky serves more than 20,000 client sites — including the largest hospital systems, blood banks, cell therapy labs, home health and hospice franchises, post-acute providers, government agencies, and human services organizations. With more than 40 years of industry expertise further amplified by AI, WellSky anticipates clients’ needs and innovates relentlessly to shape the future of coordinated care. For more information, visit wellsky.com.