The evolution of care: An annual care delivery report from WellSky

2026 edition

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Healthcare’s next evolution will bring together AI, connected data, and human expertise.

The 2026 Evolution of Care report explores healthcare's progress with AI, the challenges reshaping care delivery, and what it will take to build a more intelligent and connected future.

What's inside

Drawing on data from WellSky, a survey of 344 healthcare professionals, and industry research, the report explores:

  • Where healthcare organizations are in their AI adoption journey
  • The practical AI applications delivering early value
  • Rising patient complexity and what it means for care delivery
  • Growing post-acute demand and evolving transition challenges
  • The role of trust, governance, and human oversight
  • What intelligent care could look like across the continuum

By the numbers

Nearly 70%

of survey respondents believe AI can improve care delivery, coordination, or efficiency.

66%

of survey respondents remain in the learning, pilot, or limited-use stages of AI adoption.

↑3.2%

increase in post-acute referral volume year over year according to data from WellSky.

54.7M

post-acute referrals were sent through the WellSky network in 2025.

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2025 Report

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2024 Report

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2023 Report

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About WellSky®

WellSky is one of America’s largest and most innovative healthcare technology companies, leading the movement for intelligent, coordinated care. In today’s value-based care environment, WellSky connects providers, payers, health systems, life sciences companies, and community organizations through AI-powered software, analytics, and services. Our solutions help organizations scale smarter, collaborate more effectively, and unlock data-driven insights. The result is better alignment across all dimensions of clinical and social care — supporting better outcomes and lower costs.

WellSky serves more than 20,000 client sites — including the largest hospital systems, blood banks, cell therapy labs, home health and hospice franchises, post-acute providers, government agencies, and human services organizations. With more than 40 years of industry expertise further amplified by AI, WellSky anticipates clients’ needs and innovates relentlessly to shape the future of coordinated care. For more information, visit wellsky.com.